Shipping policy
Shipping Policy
Thank you for shopping with us. Each order is carefully prepared to ensure your pieces arrive safely and beautifully packaged.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times & Rates
Canada
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
We offer Free Standard Shipping within Canada on all orders over $100 CAD.
Orders below this amount will have shipping calculated at checkout.
United States
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days
Shipping rates are calculated at checkout based on destination and delivery speed.
International
Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days
Shipping rates are calculated at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email to monitor delivery.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in our shipping rates.
Shipping Delays
Delivery times are estimates and may vary due to carrier delays, customs processing, or weather conditions.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions, please contact our support team.