FAQ

What materials are your scarves made from?
Our scarves are crafted from 100% pure cashmere and 100% lambswool, sourced for their
exceptional softness, warmth, and durability. We do not use synthetic blends or polyester, ensuring each piece remains breathable, long-lasting, and true to natural fibre quality.

What is the difference between cashmere and lambswool?
Cashmere is known for its ultra-soft feel, lightweight construction, and luxurious finish, making it ideal for everyday wear without bulk. Lambswool offers a slightly more structured feel with excellent durability and warmth, making it particularly suited for colder conditions while still remaining soft and comfortable.

How do you care for your scarf?
We recommend professional dry cleaning to preserve the softness, structure, and longevity of your scarf. Dry cleaning helps maintain the integrity of the natural fibres and keeps the finish looking refined. If needed, gentle hand washing in cold water can be done, but dry cleaning remains the preferred method for long-term care. 

Do you offer shipping across Canada and the United States?
Yes, we offer shipping across Canada and the United States. We provide free standard shipping within Canada. Standard shipping to the United States typically takes 5–10 business days. Please note that duties and taxes may apply depending on your location. All orders are carefully packaged to ensure they arrive in perfect condition.

Is your packaging suitable for gifting?
Yes, all orders are presented in premium, gift-ready packaging designed to reflect the quality of the product inside. This makes our scarves an ideal option for gifting on special occasions without the need for additional wrapping.